Frequently Asked Questions
Everything you need to know about your OffGrid adventure.
What materials do you use for your apparel?
We prioritize durability and sustainability. Our collections are crafted from organic cotton, recycled polyester, and heavy-duty hemp blends designed to withstand both the elements and everyday wear.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. For those truly 'off the grid,' we offer expedited shipping options at checkout to ensure your gear arrives before your next excursion.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I care for my OffGrid gear?
To prolong the life of your garments, we recommend machine washing in cold water with like colors and tumble drying on low. Avoid bleach and harsh chemicals to maintain fabric integrity.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Are your products ethically manufactured?
Absolutely. We partner only with Fair Trade Certified factories that ensure safe working conditions and fair wages for all artisans and garment workers.